September 2020 Distribution statement guide

23 September 2020

On 30 September 2020, almost a third of ALCS members will receive a distribution payment. Here’s a guide to this year’s statements.

ARE YOU DUE A PAYMENT?

If you are, we will:

  • send an email to your registered email address to let you know your statement is ready to download
  • add a notification to your online account to let you know that there is a new statement available to download.

If you don’t receive an email and there is no notification in your online account, then you haven’t received a payment this time. It’s worth remembering that this distribution is the smaller of our two distributions, and that we receive different income streams from different sources at different times of the year.

To access your statement you’ll need to login to your online account. If you don’t have an online account as yet, please contact us and we can set one up for you.

HOW TO DOWNLOAD YOUR STATEMENT

If you are due a payment in this distribution, you will receive an email letting you know that you can download your statement.

You will find it in your account in the folder marked ‘2020-2021’ and you can either:

  • download it or
  • click to have it emailed to you as a PDF.

  1. To download your statement in PDF format click on Request Statement Download.
  2. When your statement is ready for download, the message will change to Download Statement.
  3. Click on Download Statement and your statement will download (most likely to your computer downloads folder).
  4. Alternatively, click the option that emails your statement over to you.

WHERE THE MONEY COMES FROM

The September 2020 distribution predominantly includes payments for retransmissions of audiovisual work, as well as photocopying of books in the education and government sectors in both the UK and overseas, and payments for visual contributions.

GUIDE TO YOUR STATEMENTS

Your statement will include a list of sources against each payment. See the 2020 September Distribution sources guide to help you understand where the money you are due has come from.

FREQUENTLY ASKED DISTRIBUTION QUESTIONS

You haven’t received a payment or an email

We estimate payments should reach UK bank accounts on or around 30 September, but it could be later depending on who you bank with, so please give it a few days to arrive.

If you’ve not received a payment or an email notification about your statement, you can login to the members’ area to check if you have a statement on your account and will be receiving a payment in this distribution. If there’s no statement on your account, this means you weren’t due a payment this time. Check again at the time of the next distribution in March 2021.

You’ve had a notification email but no money

In the first instance, check which bank account we have sent your payment to by logging into your online account and checking your payment details. If you have recently updated your account and forgotten to tell us, then get in contact with our membership team who can advise you on the next steps. If your bank account is correct, please allow a few days after 30 September for the money to reach your bank account.

You’ve had money but no notification email

We will have sent an email to the address currently listed on our database to inform you that your statement is ready to view in your online account. If you have changed email address recently, please contact us and we can update this for you so that you can access ALCS’ online services.

You’ve been paid a lot less than usual

There can often be fluctuations in payments, despite some members receiving similar amounts of money over a period of time. Read why there can be fluctuations in payments.

I made a claim for visual contributions last year – will I be paid?

Visual claims are paid out in September so if you made a claim for visual contributions in 2019, you’ll receive a payment in this distribution. Take a look at our visual contributions FAQs if you have any more questions about this.

Why isn’t my book earning any royalties yet?

Some books may take a while to earn secondary royalties. See why.

Still have a question? Read our FAQs.