THE MARCH 2018 ALCS DISTRIBUTION

21 March 2018

If you’ve received a payment, here is how you will get your statement (and other frequently asked questions).

In our March distribution we paid out around £21.9 million net (£23.4 million gross) to 80,500 members.

ARE YOU DUE A PAYMENT?

If you are, we will let you know your statement is available for download by:

  • sending an email to your registered email address*
  • adding a notification to your online account.

If you don’t receive an email and there is no notification in your online account, you haven’t received a payment this time.

We are no longer sending paper statements to members, so you’ll need to log in to your online account to view your statement.

*This doesn’t apply if your agent receives your payments. We’ll notify them of payments instead.

HOW TO VIEW YOUR STATEMENT

If you are due a payment in this distribution, your statement will be in the folder marked ‘2017-2018’. To download a copy of your statement, please follow the steps below.

1. To download your statement in PDF format, click on >Request Statement Download.

2. When your statement is ready for download, the message will change to >Download Statement.

3. Click on >Download Statement and your statement will download (probably to your computer’s ‘Downloads’ folder).

4. Alternatively, click the option to have your statement emailed to you.

GUIDE TO YOUR STATEMENT

Your statement will include a list of sources against each payment. See our March 2018 Guide to Your Statement to help you understand where the money you are due has come from.

GETTING INTO YOUR ACCOUNT

Below is a video guide to getting into your account and (if needs be) resetting your password.

DISTRIBUTION FAQS

I’ve logged into my online account but there’s no new statement notification.

This means you weren’t due a payment this time. Check again at the time of the next ALCS distribution in September 2018.

I’ve had a new statement notification but no payment.

In the first instance, check which bank account we have sent your payment to by logging into your online account and checking your payment details. If you have recently updated your account and forgotten to tell us, contact our Membership department on members@alcs.co.uk or 020 7264 5700 for advice.

If you have a non-UK bank account, the payment may take a couple of extra days to arrive.

I’ve had a payment but no statement.

As we are no longer sending statements in the post, we’ll email you to inform you that your statement is ready. Please log in to your account to view the statement.

I’m having trouble accessing my online account.

Watch our handy guide to logging in above. If you don’t think you’ve been set up with an online account yet, please contact us and we’ll get this sorted for you.

I’ve been paid a lot less than usual.

Payments often fluctuate, despite some members receiving similar amounts of money over a period of time. Read why there can be fluctuations in payments.

I made a claim for visual contributions last year. Is this included in my payment?

If you made a claim in 2016/17, it will be paid in this distribution. If you made a claim in 2017/18, it will be paid in September 2018.

Why isn’t my book earning any royalties yet?

Some books may take a while to earn secondary royalties. Find out why.

Still have a question? Read more FAQs.